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Integrations Built, Monitored and Operated for You

Most integration problems are not build problems. They are maintenance problems: the person who wrote the script has left, an API version changed on a Friday, and nobody noticed until finance tried to close the month. Managed Systems Integration puts the building, the watching and the fixing on us, delivered through Kernel, our managed integration platform.

Illustration of a central screen labelled software integration surrounded by connected business applications, cloud services and charts

Why Managed, Rather Than Built and Handed Over?

A one-off integration is only cheap until it breaks. Someone has to notice the failure, understand a piece of code they did not write, and fix it while operations wait. In most mid-market teams that person already has a full-time job.

A managed service moves that burden. We implement the integrations, watch them run, and keep them working as your systems and processes change.

  • No key-person risk: your integrations do not live in one person’s head.
  • Failures surface through monitoring, not through a customer complaint.
  • Connector and API changes are handled as part of the service.
  • One team owns the whole path, from ERP through to reporting.

Integration

Which one do you need?

We describe integration work three ways because they are three different commitments, not three names for the same thing.

  • Custom Systems Integration

    A one-off build for an unusual architecture, or for business logic that is genuinely yours. Delivered as a project, then owned and run by your team.

    Go to Custom Systems Integration →

  • Managed Systems Integration

    You are here

    The integrations are built, monitored and operated for you. Nobody on your team maintains them or has to react when a vendor changes an API.

  • Kernel iPaaS

    The platform the managed service runs on: connectors, delivery model, monitoring and pricing.

    Go to Kernel iPaaS →

Relevant Results

Integrations we still operate today

Every figure and quotation below is taken word for word from a verified client review on Clutch.

99%
of deliverables submitted on time, by the client’s own count
Ashleigh Westle, Director of Operations, wholesale company (verified Clutch review, Apr 2022)
Since 2021
the same ERP reporting and integration engagement has run continuously
Same client, engagement recorded as ongoing since January 2021
5.0 / 5.0
quality, schedule, cost and referral on grant-to-finance middleware built for viaSport BC
Verified Clutch review, Nov 2022

Comparable projects

“I’ve never had to chase deltAlyz Corp. for anything. Once the ball is in their court, they’re excellent at seeing things through the end.”

Some industries we served
Manufacturing · Distribution and wholesale · Logistics and 3PL · Mid-market operations teams · Nonprofit and grant funders
Typical engagement
A first integration typically goes live in three to four months, then runs as a managed service with monitoring and exception handling. viaSport’s grant-to-finance middleware, for example, ran from July to October 2022, and the wholesale reporting and integration engagement has run continuously since January 2021.
Technology
Integrations run on Microsoft Azure (Logic Apps, Functions and API integrations) and Power Automate, with Kernel supplying connectors for commonly used platforms and custom connectors where a system needs one. Recent examples include SurveyMonkey Apply and Blackbaud for viaSport, and Microsoft 365, SharePoint and Teams for mining clients.
Security
An integration moves only the fields a workflow needs, and records are validated and deduplicated before they reach a system of record. Credentials live in managed secrets rather than in scripts, and migrations are scoped so day-to-day operations keep running. For example, a gold mine client’s move of Forms, SharePoint lists and Power Automate workflows was completed without disruption to daily work.

What the Managed Service Covers

Implementation, monitoring, support and improvement are one service rather than four line items. You are buying an outcome, which is that the data keeps moving.

Kernel provides the platform underneath it, so the integrations are standardized and observable instead of being a collection of scripts nobody wants to touch.

Discuss a Managed Integration
Illustration of an API layer in the cloud linking servers, a laptop of integration code and a reporting dashboard

Implementation included

System analysis, data mapping, workflow configuration, testing and rollout are part of the service, not a separate project.

Active monitoring

Execution status and exceptions are watched, so a failed sync becomes a ticket we open rather than a surprise you discover.

Continuous improvement

Workflows are refined as your processes change, and new systems are added without starting the architecture again.

One accountable team

The people who designed the integration are the people who support it, so nothing is lost in a handover.

How It Works

How a Managed Integration Starts

The first phase looks like a project. Everything after it looks like a service.

  1. 01

    Assessment

    We map the systems, the data that has to move between them, and the manual steps people currently fill in.

  2. 02

    Design

    Workflows, field mappings, validation rules and error handling are agreed before anything is built.

  3. 03

    Implementation

    Integrations are built and tested against real data, and existing manual processes are transitioned carefully.

  4. 04

    Monitoring

    Once live, execution and exceptions are monitored by our team, with issues investigated before they reach your users.

  5. 05

    Optimization

    Coverage expands as your business changes, whether that is a new system, a new workflow or a new business rule.

FAQ

Frequently Asked Questions

Can’t find the answer you are looking for? Contact us, and we will gladly answer all your questions.

How is this different from a one-off integration project?

A project ends at handover, and from that point the integration is your team’s responsibility. A managed service does not end: we keep monitoring, fixing and improving the integrations for as long as you use them.

Which systems can you connect?

ERP, CRM, warehouse management, third-party logistics, manufacturing execution, finance and reporting platforms, plus databases and custom APIs. Kernel supports hybrid environments, so cloud and on-premise systems can sit in the same workflow.

Who owns the integrations if we stop the service?

The workflows, mappings and business logic describe your processes and stay documented for you. We would rather earn the renewal than hold your operations hostage.

What happens when a vendor changes their API?

That is our problem, not yours. Connector and API changes are handled as part of the service, which is one of the main reasons organizations move away from maintaining integrations internally.

How does this relate to Kernel?

Kernel is the platform the service runs on. It gives every integration the same monitoring, logging and connector model, which is what makes ongoing operation practical. You can read the platform detail on the Kernel iPaaS page.

We already have an integration platform. Can you operate it?

Often yes. Where an existing platform is doing its job, the gap is usually operational rather than technical, and we can take on monitoring and maintenance instead of replacing what you have.

What about migration and initial implementation?

Migration and initial implementation are included as part of the managed service. The deltAlyz team handles the full setup, including system analysis, integration design, data mapping, workflow configuration, and deployment. Existing integrations or manual processes are carefully transitioned to ensure continuity and reliability.

You do not need to allocate internal resources to build or manage integrations. The integration layer arrives fully implemented and operational.

Contact Us

Ready to Stop Maintaining Integrations Yourself?

Tell us which systems need to stay in step and we will show you what a managed integration would cover.

Reach out to us today!

Prefer email or phone? We are happy to hear from you either way.