AI-Powered Knowledge Platform for Mining Company
Introduction
deltAlyz Corp. partnered with a mining company to develop an AI-powered platform that provides employees with verified answers to operational questions by analyzing and consolidating internal documents. The solution revolutionized how employees access critical information scattered across SharePoint, Teams, and other internal systems, significantly improving operational efficiency.
The Challenge
The mining company faced challenges related to information accessibility and operational efficiency:
Operational Delays: Limited access to accurate information caused delays in decision-making and operational processes.
Scattered Information: Key operational documents were dispersed across SharePoint, Teams, and other systems, making it time-consuming for employees to find relevant information.
Inefficient Knowledge Sharing: Employees relied on manual searches or colleague referrals, leading to inconsistent and often incomplete answers.
Our Approach
We designed and implemented an AI-powered knowledge platform that uses natural language processing (NLP) and advanced document indexing and a knowledge graph database to provide employees with verified answers. The project was executed in the following phases:
- Data Integration and Preparation:
- Mapped internal document repositories across SharePoint, Teams, and other systems.
- Used AI agents to ingest, clean, and structure data for analysis.
- AI Model Development:
- Implemented NLP algorithms to enable natural language queries.
- Trained models on company-specific terminologies and operational data to ensure accurate results.
- Built a knowledge graph to connect related documents and validate information.
- User Interface Design:
- Developed an intuitive search interface where employees could type questions and receive verified answers alongside links to source documents.
- Incorporated filtering and sorting options to tailor search results based on department or document type.
- Deployment and Training:
- Deployed the platform on a secure cloud environment integrated with the company’s existing infrastructure.
- Provided employee training sessions to ensure a smooth adoption of the tool.
The Results
Improved Information Access:
- Employees can now access verified answers to their queries in seconds, eliminating the need for time-consuming manual searches.
- Over 85% of questions receive accurate answers linked to the most relevant internal documents.
Operational Efficiency:
- Reduced the average time spent searching for information by 70%.
- Enhanced decision-making speed across departments, particularly in operations and logistics.
User Adoption:
- Over 90% of employees reported improved productivity after adopting the platform.
- Cross-departmental collaboration improved as employees could access unified information.
Client Testimonial
“The AI-powered platform developed by deltAlyz has changed how we find answers to our questions for our operations. Our employees now have instant access to verified answers, which has drastically reduced delays and improved efficiency across the board.“
– Superintendent, Mining Company
Why This Matters
Efficient access to information is critical in operational environments like mining. AI-powered platforms streamline workflows, improve decision-making, and enhance productivity by consolidating and verifying scattered information across systems.
Get Started
If your organization struggles with accessing and managing internal knowledge, deltAlyz Corp. can help. Contact us today to build AI-powered solutions tailored to your business needs.
